Custom Precision CNC Turned Parts

Specifications

Customer Complaint Handling Flow Chart

1. The Sales Department will forward the customer complaints to the QC Department after initial recognition of them, and to follow up the progress;

2. The QC will make out a "Correction and Prevention Notice" form and carry on leading handling; the related departments will review and analyze problems in accordance with Customer Complaints and propose appropriate measures for improvement. If necessary, there will be a meeting for full discussion.

3. After confirmation of QC supervisor, the manager or above personnels will check and authorize.

4.After approved, the sales staff will be responsible for faxing or emailing to the customers, and follow up.

5. Customers complaints are usually completed within a time limit of 3 days; if special ones, we deal with according to customer requirements.

Company advantage:

We offer excellent quality products, Competitive price and good service to all customers from overseas market.

The standard of our products is DIN, ANSI, GB ,JIS,ISO and BSW, also we can product un-standard fastener items as your requirement

We are a well know manufacturer which specialized in manufacturing all kinds of steel screws, (1006-1010, 1018-1022, 1035-1045, 10B21), stainless steel screws (315, 302, 304, 201) and 12.9 alloy steel screws with high grade stamping raw material to ensure the top quality screws.

Our products are widely used in the roofing and construction fields:

Anma is committed to responsible for environmental protection and practices. It has been accredited by ISO 9001:2008 certification. Anma recognizes that minimizing harmful effects on the environment and achieve continual improvement of its environmental performance is of the highest priority in the course of its business activities.

OEM and ODM will be warmly welcome and all products are conformity with RoHs Standard.

If you are interested in our products or have any inquiry, Please feel free to contact us.We will meet your requirements accordingly.